So you want to use your Facebook app, but it keeps showing the “Facebook keeps stopping” error. Whenever you open it, it keeps closing. You have tried everything across the internet but can’t seem to find the solution.
Well, you are in the right place!
Whether you are using the platform for chatting with friends, business purposes, or entertainment, name it and seeing the Facebook keeps stopping error is troubling you.
In this article, you will find the Top 15 ways to help you solve this issue without losing a bit of your data. I recommend you look through all the fixes and then troubleshoot to find one that works for you.
So let’s get started!
Why does Facebook Keep Stopping?
- Corrupt cache
- Insufficient Storage space
- Using outdated versions of the app
- Outdated System software
- Facebook is down
- It did not install correctly
Apps can have issues that cause them not to function well. You are now aware of some of the reasons why your Facebook app keeps stopping.
Without delay, let’s look at how to solve this!
How to Fix Facebook Keeps Stopping Error
1. Check if Facebook is Down
Before you panic, check whether Facebook is up and running. You might be stressed, yet the service is down.
In a recent general outage in October 2021, Facebook engineers faced issues with executing some commands at their back end, which led to an unintentional outage.
Head to the Down detector page to check whether it is up and working fine.
See reports from other users across the world on whether Facebook is working via down detector.
Facebook service being down might be the cause of frequent app crashes.
2. Restart your Phone
This is a simple fix that solves many problems.
Restarting your phone should be the first option for troubleshooting a problem with your phone.
Switching off your phone will stop all the running services that are overloading your device, and by the time your phone turns back on, it will be refreshed.
Long press the power button on your phone and tap Restart.
3. Update Facebook
Are you having the latest version of Facebook? Outdated apps tend to have bugs and glitches that stop them from functioning well.
This might be why you are getting the Facebook keeps stopping error.
Check via the Play Store to see whether you are running the latest version of the app. If not, update it.
App developers occasionally release new app versions, including stability and performance improvements and bug fixes.
To Update Facebook;
- Head to the Play Store
- Tap the Profile icon to Open Menu
- Select Manage apps & devices
- Tap See details
- Look for the Facebook app in the list and Tap Update
Updating the app might help fix this issue.
If you still get issues, check whether your phone’s software is up to date.
Update system software to the latest version.
To Update System Software
- Head to Settings
- Scroll down and tap System
- Tap System Update
If your phone is up to date, it will be indicated. If the phone needs an update, then the download will start.
4. Re-install Facebook
If you have recently updated Facebook, it might not have been installed correctly. This will bring about errors and cause it to crash more often whenever you try to open it.
Uninstall the current version and re-install it to correct the errors that caused it not to install correctly.
To Uninstall Facebook;
There are various methods of how you can do this for which the choice is yours.
In the app drawer or app launcher,
- Long-press the Facebook icon until a pop-up shows
- Tap Uninstall
Alternatively
- Head to Settings
- Tap Apps / Apps & Notifications
- Open All Apps
- Choose Facebook from the list,
- Tap Uninstall
After uninstalling, head to the Play Store and Re-install Facebook.
Launch the app, and check whether the issue has been solved.
5. Close Other Running Apps
Having numerous apps running in the background can clog up your phone’s RAM (Random Access Memory) and cause apps to misbehave.
Clear the apps eating up on RAM. Tap the navigation button for recent apps and clear apps from the recents.
Open Facebook again to check whether the issue has been fixed.
6. Look out for Recently Installed Apps
Have you recently installed a new app on your smartphone?
Some third-party apps and services can interfere with the proper running of the rest of the apps on your device.
Uninstall your recently installed apps and reopen Facebook to see whether the issue of Facebook crashing has been solved.
7. Free Up Storage
Apps need sufficient space to run and function properly. Low storage will cause the Facebook app to keep crashing.
Check to see the amount of storage space left on your smartphone.
If storage is insufficient, delete some files to create space and then use Facebook again.
To Check Storage space;
- Head to Settings
- Tap Storage
- You will be able to view the Storage usage statistics
Insufficient space can cause the Facebook app to misbehave.
Clear up some space and re-launch the app again.
8. Clear Data and Cache
Cache are storage files that temporarily store information to be accessed by apps easily.
When these temporary files pile up, it causes performance issues, one of the reasons which may make Facebook keep stopping.
Clearing Cache does not delete any stored files or settings associated with the app.
To Clear cache;
- Head to Settings
- Select Apps & Notifications / Apps
- Tap on the Facebook App
- Tap Storage & cache
- Tap Clear Cache
Clearing Cache will solve the problem. Now go ahead and open Facebook!
But if Clearing the cache does not work for you, go ahead and Clear Storage.
Clearing storage will wipe out the data associated with the app.
These include previous app settings, passwords, logging out of your accounts, and you will have to start afresh with the Facebook app.
You will have to grant necessary permissions again, and input login details, among others.
To Clear data, follow the same procedure as described earlier but this time choose the option for Clear Storage
9. Disable Power Saving mode or Data Saver
When you turn on the Data Saver option or your phone goes into Power Saving Mode, it will cut down on performance, reduce brightness, and restrict apps’ background data usage to save the battery left.
Restricting background data usage will prevent apps from using data in the background.
This can as well interfere with the proper running of Facebook causing it to keep crashing.
10. Disable Battery Optimization Option for Facebook
The Battery Optimization option helps save battery life by moderating the performance of the phone and apps when they are not being used.
Battery optimization saves battery life through two modes;
- Doze Mode – When the phone is idle and stationary.
- Apps Standby – When the apps are not being used
Battery optimization is enabled by default on Android. It helps android phones to save battery life when they are stationary and idle actively.
Battery optimization is different from Power Saving Mode.
Although Battery optimization is a helpful feature in saving battery life, it might be why Facebook keeps stopping.
To disable Battery Optimization for Facebook;
- Head to Settings
- Tap Battery >Settings
- Tap Battery Optimization
- Under the list of all Apps, tap on Facebook
- Choose the option of Not Optimized. Click done
Re-launch Facebook. This might help solve the error of the app frequently closing.
11. Allow Background Data Usage
Restricting background data usage disables apps from using data in the background. Only the app which is currently being used will consume data.
Restricted background data usage can be triggered by switching on the Data saver or Power saving options.
Although this feature enables cutting down on the usage of mobile data by apps, it might be an issue causing errors with your Facebook app.
To Enable Unrestricted Data Usage;
- Head to Settings
- Choose Network & Internet
- Tap Data Usage
- Tap Data Saver
- Tap on Unrestricted data. A screen will pop up showing all apps.
- In the list of apps, locate Facebook and Toggle ON the switch if it has been off.
Allowing Facebook unrestricted background data usage will enable it to run in the background even when Data Saver or Power Saving Mode has been turned on.
This might help solve the issue of the app stopping and crashing.
12. Reset App Preferences
Resetting App Preferences will not clear your files, such as multimedia or Whatsapp chats. Resetting App Preferences will clear all apps of their granted permissions.
This option will enable disabled apps and also clear app defaults.
You will have to allow your apps new permissions, and assign the default apps to carry out some functions, i.e., choosing a default app to play music.
To Reset App Preferences;
- Head to Settings
- Tap Apps & Notifications/ Apps
- Tap the Menu icon in the upper right corner and choose Reset app preferences
- A confirmation screen will appear. Click Reset Apps
- Restart Your Device
Reset App Preferences and reopen Facebook.
This might help solve the issue of Facebook crashing.
13. Downgrade to a Previous Version
If Updating Facebook does not solve the issue, then downgrade to a previous version.
An update can have bugs that make it incompatible with your device.
Temporarily use a previous version as you report the matter to see that further updates can smoothly work on your phone without returning the Facebook keeps stopping error.
You can uninstall any updates or install an apk of a previous version that worked fine for you.
To Download a Previous Version of Facebook;
- Head to APK Mirror by following this link.
- Chose an older version.
- Download the Facebook apk
Make sure you have allowed the necessary permissions to allow the installation of the apk.
14. Opt for other Facebook Versions
If the solutions above did not work for you, change the version of Facebook.
I recommend using Facebook Lite.
This version uses less data and works perfectly fine.
If your Facebook keeps stopping even after trying all the above fixes, Facebook Lite will be the option to use.
15. Reset your Phone
This is the last of the options I would recommend. This is because it involves losing your data if you do not back up.
But when all the above methods fail, you’ll have to reset your phone to factory settings.
To make sure that you do not lose your files, back up your files before resetting.
Also Read;
- How To Fix Instagram Keeps Stopping/Crashing
- How To Fix Snapchat keeps stopping
- Fix Missed Call Notifications Not Showing up on Android
Summing Up
In brief, I have covered the top ways to help you fix the Facebook keeps stopping error which causes the app to keep crashing and closing.
Over to you,
Which solution has worked for you? Let me know in the comment section. Are you still facing issues? Comment below, and I will be glad to help!
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