Spotify is one of the most used digital steaming apps of late. Although Spotify is great at automatically curating excellent playlists and songs for you with AI, it is no exception that Spotify is faced with issues such as frequent pauses as you stream.
The one we will discuss today is Spotify logging you out on all mobile or desktop devices.
Let’s face it, It is really annoying!
I had the same issue just recently and, as usual, ran to the internet to find out what the problem was and find a fix but all in vain. Many sites were not having direct answers, while some were just too complicated to follow.
However, after numerous tries with various fixes, I finally solved the issue. Hence, I came up with this article.
I will show you the reasons why Spotify keeps logging you out and how you can fix it and get rolling within a few minutes.
Why did Spotify log me out?
1. Change of password on one device
This is one of the most familiar reasons why users get logged out of Spotify. Are you running on a shared premium account? Have you recently changed passwords on one of your devices?
When you change a password associated with one device, then Spotify will automatically log you out of all other devices.
In case you did not change the password, then check with other users under the same premium account whether they did not make any alterations in the password. Still, if none of them made any changes, read on to find out what might be the issue.
2. Clicking log me out of all devices on Spotify desktop
This is a feature that is available on the Spotify desktop. Once clicked, it locks you out of Spotify from all devices. In case you lingered around with this setting, this might be the reason why Spotify logged you out.
3. Internet/WiFi connection
Have you checked your WiFi connection? The reason why are getting logged out might be because of poor or no internet connectivity. It can as well be because Spotify is blocked on the network firewall.
4. Subscription has expired
If you are a premium user, then the reason might be concerned with your subscription. If you cancel your subscription plan, this should not come as a surprise that you are locked out of your account.
But what if you did not intentionally cancel any subscription? This is possible, and your subscription has expired. It is also possible if there are issues with your payment method in Spotify.
After verification with the payment method you provided and Spotify can’t find a channel to obtain the subscription money, it will automatically log you out. Be sure to update your payment method under settings.
5. Spotify is down
It is also possible that the Spotify servers are down. This can make the app act up and keep logging you out. Be sure to confirm at downdetector.com to ensure that the site is up and running. If you find complaints from other users on social media, then the problem is with the Spotify service.
6. Hacked account
Suppose you are operating on a personal Spotify account, and you get logged out abruptly. In that case, it might be because you have been hacked. But wait, do not fret.
One way to confirm that someone is tampering with your account is you will receive an E-mail associated with your Spotify account prompting you to confirm a password change. If you did not authorize any password change, then do not confirm any password changes. Reach out to Spotify support to secure your account.
7. Third-party Apps are Causing Issues with Your Account
Under settings, you can allow third-party access to apps and sites so they can access your Spotify account. For example, when you want to check for your Spotify stats, you can enable a site to view your listening activity. Sometimes third-party apps can cause issues and make Spotify log you out.
8. Outdated Software
When apps run on outdated versions, they will indeed have issues, and Spotify is no exception. Outdated versions are mostly buggy, slow, and always slow. This might be the reason why Spotify keeps logging you out.
9. Conflicting Apps
Have you recently installed a new app? Inspect any new app you have installed and try disabling it if any. If not, then you probably have cleaner apps that are causing issues. Although cleaner apps are helpful, they can be the reason why Spotify keeps logging you out.
Now that you are aware of the reasons why Spotify keeps logging you out, let us look at how you can fix this error and stop it from happening
How to Fix ‘Spotify Keeps logging Me Out’ Issue
1. Log out everywhere
A better approach is to sign out of all devices and then log in once again to avoid inconsistencies that make Spotify log you out.
- Open Spotify and log in to your account on your PC.
- Tap the account icon and choose Account from the drop-down menu that appears
- You will be redirected to another page. From the sidebar,
2. Disable Third-party Apps Access
If you allow third-party apps access, such as sites that check for listening stats, then revoking their permissions can help solve the issue of Spotify logging you out. To deny third-party services access,
- On your, PC, open Spotify and login into your account if you haven’t
- Tap on your Account icon and select Icon from the list.
- Click Apps from the left sidebar menu
- Click Remove Access on third-party services that were allowed access to your account.
- Tap the account icon
3. Reset your Spotify Password
Another fix is to change your Spotify password. This way you will prevent other people from accessing your account.
- On your PC, head to Spotify and sign in to your account
- Tap the account icon and select account from the drop-down menu. A page having account settings will open up
- Click Change Password from the left sidebar menu.
- Enter your current password into the Current password field.
- Type your new password twice into the corresponding field.
- Then Click the Set new password button to save the new password
4. Remove Cleaning apps
Cleaner apps help ensure your device is free of junk and run in the background to save your battery. Although they are helpful, this is why Spotify keeps logging you out. Uninstall any cleaner apps and re-run Spotify to check whether the problem is solved.
5. Update the Spotify app
Let’s face it, outdated software barely runs without errors. New updates roll out with stabilized fixes and new features. Ensure that your Spotify app is updated to avoid issues of being logged out.
6. Clear Cache
When cache files pile up, they are likely to cause issues. Clear up the cache and see if the problem gets solved.
- Head to Settings
- Tap Apps
- Search for the Spotify app whose cache you wish to clear
- Head to Storage and Cache
- Click Clear Cache and then Clear storage.
- A confirmation screen will pop up, Click OK to confirm.
7. Re-install Spotify
Another solution is possibly uninstalling Spotify and then re-installing it. Perform a clean install by deleting all the data previously stored by the app and freshly installing it.
To do so, follow the steps below;
To uninstall Spotify on Windows;
- Press Windows + X key on your PC to open up the accessibility menu
- Select Apps and Features
- A list of apps on your system will be displayed. Search or Select Spotify from the list.
- Tap the three-dot button on the right end and click uninstall
- After that, press the Windows key + R to open the Run dialogue box
- Type %appdata% and press Enter
- A window will show up with various app directories, select the Spotify folder and delete it.
- Restart your device and reinstall Spotify. Check whether the problem has been solved.
To uninstall Spotify on a Mac;
- Open the Finder menu and click Go
- Head to Library, follow by caches
- Locate the com.spotify.client folder and delete it
- Head to Application Support
- Locate Spotify and delete it
- After that, re-install Spotify
- Check whether the problem has been solved.
8. Contact Support
If you have tried all the above fixes and you are still logged out of your Spotify then opt for contacting the support team to help you out.
This article discusses why Spotify keeps logging you out and the best solution to fix this issue.
If this post was helpful to you, consider sharing it with others or checking out other articles to help you out concerning issues with Spotify, like frequent pauses.